You can order from our website by browsing products, adding items to cart, entering your delivery details and confirming your order at checkout.

Yes. You can WhatsApp us with your full name, complete delivery address, product name, quantity and preferred payment method. Our team will confirm your order quickly.

Yes, but only before dispatch. Contact us immediately with your order number. Once the parcel is handed to the courier, cancellation is not possible, but you can request a return under our 7-day return policy.

Yes. Website orders receive confirmation details, while WhatsApp orders receive confirmation directly through WhatsApp. Keep your order number safe for tracking.

Yes. For bulk orders, gifting or resale quantities, please contact us on WhatsApp or through the contact page for special pricing.

Seasonal offers, flash sales and special discounts may be available. Follow Saliqa on social media or stay connected through WhatsApp for updates.

Yes. Saliqa uses secure checkout and customer information is handled carefully. We do not misuse your personal or payment information.

Standard delivery usually takes 2–4 business days across Pakistan. Remote areas may take an additional 1–2 business days.

Yes. Saliqa delivers nationwide to major cities and smaller towns across Pakistan.

Delivery charges are shown clearly at checkout before you confirm your order. Free delivery may be available on selected offers or order values.

We use trusted courier partners across Pakistan. Courier selection may vary by city and availability.

Once your order is dispatched, you will receive tracking details via SMS or WhatsApp. You can also contact our support team for tracking updates.

The courier will usually contact you and may attempt delivery again. If needed, message us and we will help coordinate with the courier.

Saliqa offers a 7-day return policy from the delivery date. If the product is defective, wrong, damaged or you are not satisfied, you can request a refund or exchange within 7 days.

WhatsApp us with your order number and return reason. Our team will review your request and guide you through the return process.

After we receive and inspect the returned product, refunds are processed within 5–7 business days.

COD refunds are processed through JazzCash, EasyPaisa or direct bank transfer, based on your preference.

Yes. You can request an exchange or replacement when starting your return request.

Please WhatsApp us within 48 hours of delivery with a photo or short video of the issue. We will arrange a replacement or refund after verification.

• Cash on Delivery
• JazzCash
• EasyPaisa
• Bank Transfer

Yes. COD is available for customers across Pakistan where courier service supports delivery.

Yes. Our checkout is secure. If you prefer not to pay online, Cash on Delivery is available.

Currently, Saliqa does not offer built-in installments. For bulk orders, you may contact us to discuss available options.

Prices shown on the website are the final product prices. Any delivery charge, if applicable, is shown at checkout.

Yes. Saliqa focuses on useful, reliable and quality-checked products sourced from trusted suppliers.

Eligible electrical products are selected for Pakistan’s standard voltage requirements. Always check product details before use.

You can contact us on WhatsApp and we will inform you about expected restock or suggest a suitable alternative.

Where applicable, products include manuals or usage instructions. You can also contact us for guidance.

Saliqa is an online store. Product pages include photos, descriptions and details. You may also contact us for more product guidance before ordering.

If you are unsure, message our team with your requirement and we will recommend the most suitable option honestly.

Warranty, where applicable, covers manufacturing defects under normal use. It does not cover physical damage, water damage, power surge damage, misuse or tampering.

Warranty duration varies by product. Please check the product page or contact Saliqa support for exact warranty details.

WhatsApp us with your order number, issue details and a short photo or video showing the problem. Our team will review and guide you.

If the issue is a manufacturing defect and the product is within warranty, our team will help with repair, replacement or refund based on the case.

The original box helps, but your order number and proof of purchase are the most important. Product should be packed safely for any warranty claim process.